F.A.Q
Q. Who is Ikou! Hobby?
A. www.ikouhobby.ca is owned and operated by Ikou Hobby and Collectables Inc. based in Markham, Canada.
Find more about Ikou! Hobby. Click About Us
Q. Do you accept Pre-order?
A. Yes, We accept Pre-order.
Q. Does the price include Tax?
A. No, the price does not reflect Tax. a 13% HST is added in the check out process.
Q. What is your Return/Exchange Policy?
A. Unfortunately we do not accept refunds or exchange. Please be 100% sure about your order before finalizing the purchasing order.
Q. When will you ship my order out?
A. When we receive your order and payment, we will process and send out the order within 1 business day.
Q. Do you ship to P.O. Boxes?
A. We do not ship to P.O. Boxes.
Q. What is the Shipping Rate and Estimate Delivery Time?
A. Please refer to our Shipping Rates
Q. Do you ship to International locations outside of Canada or the United States?
A. Unfortunately we only ship within North America currently.
Q. How do I track my order?
A. We will provide you with an update of the status of your order in your order history. Alternatively, an email containing the tracking info will be sent to you as well.
Q. How do I stay updated with the latest news from us?
A. You can learn more about us and stay connected by subscribing to our Newsletter Email, and by following our Facebook, Twitter, and Instagram accounts.